Email Channel

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Gmail Integration

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Integration Setup

1. Access Providers: Navigate to the Providers section in your Siren dashboard.
2. Select Email Channel: Choose the Email channel from the list of available options.
3. Choose Gmail: Locate Gmail in the list of providers and click on Add Account.
4. Enter Account Details: A pop-up window will appear. Fill in the required information:
   • Custom Name: Assign a name for easy identification within Siren’s interface.
   • App Password: Access your Google Account settings, go to Security section, enable 2-Step Verification, scroll to App passwords, name the app, and click Generate to create the password.
   • From Email: Enter the email address from which emails will be sent.
   • From Name: Optionally, specify the name to be displayed in the “From” field to recipients.
   • Content Type: Choose between Text/Plain or Text/HTML depending on the content format of your emails.
   • Reply To: Optionally, provide an alternate email address for recipients to reply to.
5. Save Configuration: Click on Save to save your configuration.

Note: By default, Gmail does not provide message delivery status, and this feature is not configurable.

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SendGrid Integration

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Integration Setup

1. Navigate to Providers: Go to the Providers section in your Siren dashboard.
2. Select Email Channel: Choose the Email channel.
3. Choose SendGrid: Locate SendGrid in the list of providers and click on “Add Account”.
4. Fill in Account Details: A pop-up window will appear. Enter the following details:
   • Custom Name: Provide a name for easy identification within Siren’s interface.
   • API Key: Generate an API Key in your SendGrid account.
     • Navigate to the Settings tab in the left-hand navigation menu.
     • Click on “API Keys” in the sub-menu.
     • Create a new API Key or use a previously generated one.
   • From Email: Copy the Sender details from your SendGrid account.
     • Alternatively, add a domain or a single user on SendGrid and enter it into the “From Email” field in Siren.
   • From Name: Enter the name associated with the sender’s email provided in the “From Email” field.
   • Content Type: Choose between “Text/Plain” or “Text/HTML” based on your email content format.
   • Reply To: Optionally, enter an alternate email ID for recipients to reply to.
   • Webhook Verification Key: Enter the webhook signing key for your configured webhook URL.
5. Save Configuration: Click on “Save” to save your SendGrid account configuration.

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Mailchimp Integration

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Integration Setup

1. Access Providers: Navigate to the Providers section in your Siren dashboard.
2. Select Email Channel: Choose the Email channel from the list of available options.
3. Choose Mailchimp: Locate Mailchimp in the list of providers and click on Add Account.
4. Enter Account Details: A pop-up window will appear. Fill in the required information:
   • Custom Name: Assign a name for easy identification within Siren’s interface.
   • API Key:
     • Log in to your Mailchimp account and generate an API Key.
     • Navigate to the Transactional emai tab and click on the Launch App button.
     • From the left navigation pane, click on Settings, then find the API Keys section and create a new API Key.
   • From Email: Enter the email address you want to use as the sender.
     • Ensure this email ID is whitelisted in the Domains section of Mailchimp.
   • From Name: Enter the name associated with the sender’s signature entered in the “From Email” field.
   • Content Type: Choose between Text/Plain or Text/HTML based on your email content format.
   • Webhook Verification Key: Enter the webhook signing key for your configured webhook URL.
5. Save Configuration: Once you’ve entered all required details, click on Save to save your configuration.

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Amazon SES Integration

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Integration Setup

1. Navigate to Providers: Go to the Providers section in your Siren dashboard.
2. Select Email Channel: Choose the Email channel.
3. Choose SES: Locate SES in the list of providers and click on Add Account.
4. Fill in Account Details: A pop-up window will appear. Enter the following details:
   • Custom Name: Provide a name for easy identification within Siren’s interface.
   • Access Key: Log into your Amazon AWS account and navigate to Security Credentials under your account menu. Find Access Keys and enter the details.
   • Secret Key: Retrieve this from the same location as the Access Key.
   • Region: Find the region in your Amazon AWS account, either in the browser URL or by selecting it from the drop-down next to your username in the AWS console.
   • From Email: Enter the email address from which emails will be sent. This must be an email ID with a domain registered with Amazon SES.
   • From Name: Enter the name to be displayed in the From line.
   • Reply To (Optional): Enter an alternate email ID for recipients to reply to. This can be different from the “From” email ID.
   • Content-Type: Choose between Text/Plain or Text/HTML based on your email content format.
5. Save Configuration: Click on Save to save your Amazon SES account configuration.